Schedule
[The Agenda]
At What Time?
[ EVENT SCHEDULE ]
Event Agenda
DAY 1 — Arrival, Setup & Welcome
Theme: Arrival, Setup, and Early Networking
12:00 – 6:00 PM
Registration & Onsite Check-In Opens
12:00 – 6:00 PM
Exhibitor Move-In, Booth Build & Logistics Setup
3:00 – 6:00 PM
Early Badge Pickup & Networking Lounge Open
Light refreshments · Informal meetings · Speaker arrivals
7:00 – 10:00 PM
Welcome Reception — RL EXPO Kickoff
First-touch networking · Exhibitors, sponsors & attendees connect
DAY 2 — Strategy, Structure & Ownership
Theme: Reverse Logistics as a Core Business Function
8:00 – 9:00 AM
Registration & Executive Networking Breakfast
9:00 – 9:20 AM
Opening Remarks & Industry Framing
9:20 – 10:00 AM
KEYNOTE
Reverse Logistics Cannot Be Acquired: Why the Industry Will Define Its Own Future
EXPO FLOOR OPENS (10:00 AM)
SESSION BLOCK — ECONOMICS & STRUCTURE
10:00 – 10:40 AM
The Returns P&L Problem: Ownership, Cost Centers, and Hidden Margin Loss
10:40 – 11:20 AM
Scaling Returns Without Destroying Enterprise Value
11:20 – 12:00 PM
Where Should Returns Live? Store vs DC vs Dedicated Reverse Network
12:00 – 1:00 PM
Lunch + Expo Floor (Peak Traffic Window)
SESSION BLOCK — EXECUTION & TECHNOLOGY
1:30 – 2:10 PM
Maximizing Recovery Value Across Resale, Refurbishment & Secondary Markets
2:10 – 2:50 PM
AI in Returns: Automated Grading, Routing & Disposition Optimization
4:10 – 5:00 PM
PANEL
Operators vs 3PLs — Who Should Own Reverse Logistics?
EXPO CLOSES (5:00 PM)
7:00 – 10:00 PM
Official Networking Reception — Ole Red Las Vegas
DAY 3 — Execution, Risk & the Future
Theme: Building Scalable, Profitable Reverse Networks
8:30 – 9:30 AM
Breakfast + Networking
9:30 – 10:10 AM
KEYNOTE
Re-Architecting Reverse Logistics as a Core Operating Advantage
EXPO FLOOR OPENS (10:00 AM)
SESSION BLOCK — POLICY, FRAUD & MARKETS
10:10 – 10:50 AM
Designing Return Policies That Withstand Abuse Without Sacrificing Growth
10:50 – 11:30 AM
Returns Fraud & Abuse: The Billion-Dollar Leak
11:30 – 12:00 PM
The Secondary Market Playbook: Where Returned Goods Actually Go
12:00 – 1:00 PM
Lunch + Expo Floor (Peak Traffic Window)
EXPO SPOTLIGHT
1:00 – 1:30 PM
Live Demo: Secondary Market Channels & Recovery
On Expo Floor
SESSION BLOCK — INDUSTRY & OPERATIONS
1:30 – 2:10 PM
Retail & E-commerce Returns at Scale: Operational Realities
2:10 – 2:50 PM
Managing High-Value Reverse Flows in Automotive & Industrial Supply Chains
2:50 – 3:30 PM
Compliance-Driven Returns: Pharma & Regulated Environments
SESSION BLOCK — RISK, ESG & AUTOMATION
3:30 – 4:10 PM
Regulation, Reporting, and Risk: The New ESG Reality
4:10 – 4:40 PM
Automation vs Labor: Where It Actually Pays Off in Reverse Logistics
4:40 – 5:00 PM
CLOSING SESSION
Reverse Logistics 2030: The Next Operating Model
EXPO CLOSES (5:00 PM)
5:00 – 7:00 PM
Break / Reset / Private Meetings
7:00 – 10:00 PM
Official Networking Reception — Chéri Rooftop
Rooftop setting · Executive networking · VIP experiences