Agenda
The current RL Expo directory highlights speakers spanning reverse logistics, circular economy, revenue recovery, supply chain strategy, and operational leadership.
Registration and Badge Pickup
Exhibitor Setup
Workshops
Registration & Badge Pickup
Breakfast
RETURNS, RECOVERY & RECOMMERCE
OPENING KEYNOTE — The State of Reverse: The Industry, the Opportunity and What Comes Next
EXHIBIT HALL OPEN
RETURNS, RECOVERY & RECOMMERCE
The $100 Return: Where Does the Money Actually Go?
PRODUCT LIFECYCLE & REVERSE OPERATIONS
Inside the Reverse Operation: Labor, Throughput and the Battle for Cost Per Unit
THE BUSINESS OF REVERSE
What Enterprise Buyers Actually Want From Reverse Logistics Partners
TECHNOLOGY & INTELLIGENT REVERSE SUPPLY CHAIN
One Product, Twenty Systems: Solving Reverse Logistics’ Data Problem
LUNCH
RETURNS, RECOVERY & RECOMMERCE
The Recommerce Economy: Who Owns the Second Sale?
PRODUCT LIFECYCLE & REVERSE OPERATIONS
Moving Backward: Designing the Reverse Supply Chain Network
THE BUSINESS OF REVERSE
Build It, Buy It or Outsource It?
TECHNOLOGY & INTELLIGENT REVERSE SUPPLY CHAIN
Automating the Reverse Flow: Sorting, Inspection, Routing and Grading at Scale
TECHNOLOGY & INTELLIGENT REVERSE SUPPLY CHAIN
Predict the Return Before It Happens
RETURNS, RECOVERY & RECOMMERCE
Fashion Comes Back: Returns, Resale and Recovery in Apparel & Textiles
THE BUSINESS OF REVERSE
Recalls, Risk and Recovery: When Reverse Becomes Mission Critical
PRODUCT LIFECYCLE & REVERSE OPERATIONS
The Closed-Loop Factory: Remanufacturing, Core Recovery and Parts Harvesting
Registration and Badge Pickup
Breakfast
TECHNOLOGY & INTELLIGENT REVERSE SUPPLY CHAIN
KEYNOTE — The Intelligent Reverse Supply Chain: AI, Automation and the Next Operating Model
EXHIBIT HALL OPEN
RETURNS, RECOVERY & RECOMMERCE
From Cost Center to Recovery Engine
PRODUCT LIFECYCLE & REVERSE OPERATIONS
Warranty, Repair and the New Aftermarket
THE BUSINESS OF REVERSE
Where the Margin Lives in Reverse
TECHNOLOGY & INTELLIGENT REVERSE SUPPLY CHAIN
Can AI Make the Disposition Decision Better Than We Can?
PRODUCT LIFECYCLE & REVERSE OPERATIONS
The Category Problem: Why a Shoe, a Server and a Transmission Need Different Reverse Strategies
LUNCH
RETURNS, RECOVERY & RECOMMERCE
Returns at Scale: Surviving Volume, Velocity and Peak
TECHNOLOGY & INTELLIGENT REVERSE SUPPLY CHAIN
When Products Cross Borders: Customs, Trade and the Global Reverse Supply Chain
THE BUSINESS OF REVERSE
Winning the Enterprise: What Separates Great Reverse Logistics Providers From Everyone Else
PRODUCT LIFECYCLE & REVERSE OPERATIONS
Designing Products for the Return Journey
RETURNS, RECOVERY & RECOMMERCE
Returns Fraud: Protecting Margin Without Punishing the Customer
PRODUCT LIFECYCLE & REVERSE OPERATIONS
When Recycling Is the Wrong Answer
THE BUSINESS OF REVERSE
CLOSING GENERAL SESSION — Who Will Own Reverse?
Share your expertise with industry leaders shaping the future of reverse logistics, circular economy, and supply chain innovation.